Whoa

So the music finally stopped (YEA).

 

Now I’m on the phone with a lady that sounds like Carol Kane circa “The Princess Bride”.  She’s kind of not having a good day.  She keeps huffing and puffing through the phone… so sad Carol Kane lady.

I'm in Christmas Hell

I’m on hold with one of our payers.  They are playing a repetitious mix of Christmas “Muzack”.

Please, make it go away.  I miss the crummy, Disney-esque muzack.  

October 23 - Slap Your Co-Worker Day

I’m pretty sure this means more industrial sized office supplies are allowed as well, like copier machines and other blunt-force trauma inspired objects.   Slap Your Co-Worker Day is coming October 23rd!! October 23rd  is the official Slap Your Irritating Co- workers Holiday:  Do you have a co- worker who talks nonstop about nothing, working your last nerve with tedious and boring details that you don't care about?  Do you have a co-worker who ALWAYS screws up stuff creating MORE work for you?  Do you have a co-worker who kisses so much booty; you can look in their mouth and see what your boss had for lunch? Do you have a co-worker who is SOOO obnoxious, when he/she enters a room, everyone else clears it?  Well, on behalf of Ike Turner, I am so very very glad to officially announce SLAP YOUR IRRITATING CO-WORKER DAY!  Here are the rules you must follow: * You can only slap one person per hour - no more. * You can slap the same person again if they irritate you again in the same day. * You are allowed to hold someone down as other co- workers take their turns slapping the irritant. * No weapons are allowed...other than going upside somebody's head with a stapler or a hole-puncher. * If questioned by a supervisor [or police, if the supervisor is the irritant], you are allowed to LIE, LIE, LIE! Now, study the rules, break out your list of folks that you want to slap the living day lights out of and get to slapping  on October 23rd..... and have a great slapping day!

 

People Don't Listen

<Rant>

I have this one facility that doesn’t listen to me when it comes to overlap claims.

 

I try to explain things to them as they were explained to me.  It never works though.  My team lead has to call, essentially fighting my fights, to clear things up. 

 

Guess what?  I’m still right in the end.

 

</Rant>

Waiting on the Phone

I’m waiting to update a claim through Medicare… the muzack playing on the phone is like a bad 80’s Disney cartoon filled with cute forest creatures gone wrong.

 

That is all.

Growing Older

This is something we should all read at least once a week Written By Regina Brett, 90 years old, of The Plain Dealer, Cleveland , Ohio To celebrate growing older, I once wrote the 45 lessons life taught me.. It is the most-requested column I've ever written. My odometer rolled over to 90 in August, so here is the column once more:  1. Life isn't fair, but it's still good.  2. When in doubt, just take the next small step.  3. Life is too short to waste time hating anyone...  4. Your job won't take care of you when you are sick. Your friends and parents will. Stay in touch  5. Pay off your credit cards every month.  6. You don't have to win every argument. Agree to disagree.  7. Cry with someone. It's more healing than crying alone.  8. It's OK to get angry with God. He can take it.  9. Save for retirement starting with your first paycheck.  10. When it comes to chocolate, resistance is futile.  11. Make peace with your past so it won't screw up the present.  12. It's OK to let your children see you cry.  13. Don't compare your life to others. You have no idea what their journey is all about.  14. If a relationship has to be a secret, you shouldn't be in it.  15. Everything can change in the blink of an eye. But don't worry; God never blinks..  16. Take a deep breath. It calms the mind.  17. Get rid of anything that isn't useful, beautiful or joyful.  18. Whatever doesn't kill you really does make you stronger.  19.. It's never too late to have a happy childhood. But the second one is up to you and no one else.  20. When it comes to going after what you love in life, don't take no for an answer.  21. Burn the candles, use the nice sheets, wear the fancy lingerie. Don't save it for a special occasion. Today is special.  22. Over prepare, then go with the flow.  23. Be eccentric now. Don't wait for old age to wear purple.  24. The most important sex organ is the brain.  25. No one is in charge of your happiness but you.  26. Frame every so-called disaster with these words 'In five years, will this matter?'  27. Always choose life.  28 Forgive everyone everything.  29. What other people think of you is none of your business.  30. Time heals almost everything. Give time time.  31. However good or bad a situation is, it will change.  32. Don't take yourself so seriously. No one else does.  33. Believe in miracles.  34. God loves you because of who God is, not because of anything you did or didn't do. 35. Don't audit life. Show up and make the most of it now.  36. Growing old beats the alternative -- dying young.  37. Your children get only one childhood.  38. All that truly matters in the end is that you loved.  39. Get outside every day. Miracles are waiting everywhere.  40. If we all threw our problems in a pile and saw everyone else's, we'd grab ours back.  41. Envy is a waste of time. You already have all you need.  42. The best is yet to come.  43. No matter how you feel, get up, dress up and show up.  44. Yield.  45. Life isn't tied with a bow, but it's still a gift."

 

Moving Right Along

Last week, on the 28^th, Lauretta got her first sonogram.  I’m just bubbling over with excitement for her and Thomas.  I can’t wait to meet that perfect little circle! The sonogram picture’s above  

 

And in other nail biting news, tomorrow I finally get to start training for the Overlap Team!  It feels like I’ve been waiting forever, but it’s here.  Can’t wait.  Rebecca, my new team lead, brought me a packet of information for Overlap.  It was really sweet and thoughtful of her to do that.  Now I have the source pages to take notes on while I train, and I can drop those right into my Unique Binder.  Nerd-tastic!

No Work and No Music make Michelle a Dull Girl

So today I have no work.  My usual workload that I use is Richmond and then 2 smaller areas that maybe have 10 claims a day, but when I signed in this morning I had an email saying not to work Richmond because it downloaded incorrectly from corporate.  We had over 2,000 claims and that's a little less than half of the workload for the whole day.

 

I'm already out of work by 7:40 AM, hence the blog this early.  I love IT mishaps.

 

Erin, my team lead, didn't get 15 minutes to herself before i was at her desk looking for work.  I feel bad, but I'm counted on how fast I work claims and if there are any gaps in my work, the boss people notice.

 

And to top off today even more, I forgot my iPod at home.  I thought I wouldn't need it so I didn't turn around to get it.  Silly me, I should know better.

 

Hopefully, I can work my claims later in the day because I need to make up 20 minutes of leaving early the last 2 days and I can stretch my work until then.  We'll see.

New Workload Please

I wish today would end!  Doesn't seem like its going to. 

 

I'm supposed to start a new group, but I dont know when.  It'll be even more interesting than what I'm doing now.  I adjust claims.  I thought there'd be more to it.  There's not.

 

The new group will be the Overlap team. That's when a claim has dates of service that overlap the another claim of the same patient.  The claims can actually share the same services, but for some reason the hospital gets them mixed up and bills the claims separately.  My job will be to figure out how to combine the claims.  We're talking thousands of dollars in revenue and hundreds of lines of services and meds.  I can't wait.  It'll be one big puzzle.

 

I'm such a nerd... love it!